Treadsy Installation Partner Resource Center
Thank you for being a valued member of the Treadsy network.
Not yet a Partner
and looking to join the network?
Our Become a Treadsy Installation Partner page is a great place to start.
Contact Information
Reach out to our dedicated Installation Partner Success Team for help with:
- Updating your installation rates
- Updating your dealer profile, including business address, hours, photos, or contact information
- Adding or removing business locations
- Enrolling in the VIP Partner Program
- Reviewing or questions about your dealer agreement or other documents
- Selecting a payment method (direct deposit vs. credit card — see FAQ’s)
- General inquiries and more!
Customer Order Inquiries
If you have questions about the status of a customer order, please contact our Customer Champion Team by:
Phone: 1-866-961-8668
Or email: support@treadsy.com
Treadsy’s VIP Partner Program
VIP-level installers enjoy increased business,
guaranteed installation volume, and their
own
exclusive territory!
Guaranteed installation volume
Guaranteed no-risk model. Pay nothing until you hit your target number of quarterly installations.
VIP premium listing
Prime placement at the top of results for searches in your local area.
Opportunity to offer your shop’s other services as add-ons.
Exclusive territory
We limit the number of VIP installers within each ZIP code, and the shop closest to the customer always shows first.
Live calendar
Customers always see your shop’s availability in real time via Treadsy’s API or partner portal.
Marketing Resources
To help empower our Partners to grow their businesses, we’ve created a series of marketing resources for download. Check back frequently, as new guides will be added regularly.
Treadsy Installer FAQs
I’ve just received my first Treadsy order, what happens next?
Congratulations! If they haven't done so already, our Customer Champion team will reach out to confirm your availability for the customer's appointment. We'll also follow up with additional emails letting you know which tires to look out for and when they are expected to arrive.
The customer has already paid the installation fee, disposal, and applicable taxes when they purchased their tires. If additional services are required (such as TPMS), please discuss with the customer at the time of the appointment.
If you have any questions, please contact us +1 (980) 998-0985 or network@treadsy.com.
How do I account for additional work or exceptions at the time of the customer’s appointment?
We understand that certain jobs may require additional services and incur extra fees that have not been prepaid by the customer. Please discuss these services and fees with the customer before carrying out the work.
Payment options
There are two options available to you for payment:
- Direct Deposit – ACH payments will be made straight into your bank account every 7 or 30 days. This keeps the process streamlined and avoids any credit card fees.
- Credit Card – our Treadsy team will contact you to make payment over the phone with a credit card.
If you did not contact us previously to set up direct deposit, a member of the Treadsy team will contact you to make payment over the phone via credit card on behalf of the customer for every installation booked with your shop. If you wish to switch to direct deposit, please contact us via email at network@treadsy.com and we’ll happily assist you.
How do I update my business information, including fees?
Simply reach out to us via email at network@treadsy.com and we’ll happily assist.
If you’re not already part of the network, reach out via email at network@treadsy.com to get started!