Contact Information
You can reach out to us by:
Phone:
+1 (980) 998-0985Email:
network@treadsy.comReach out to our dedicated Installation Partner Success Team for help with:
- Updating your installation rates
- Adding or removing supplemental services offered
- Updating your dealer profile, including business address, hours, photos, or contact information
- Adding or removing business locations
- Reviewing or asking questions about your dealer agreement or other documents
- Updating your information for ACH payments
Customer Order Inquiries
If you have questions about the status of a customer order, please contact our Customer Champion Team by:
Phone:
1-866-961-8668Email:
support@treadsy.comMarketing Resources
To help empower our Partners to grow their businesses, we've created a series of marketing resources for download. Check back frequently, as new guides will be added regularly.
Treadsy Installer FAQs
Congratulations! If they haven't done so already, our Customer Champion team will reach out to confirm your availability for the customer's appointment. We'll also follow up with additional emails letting you know which tires to look out for and when they are expected to arrive.
The customer has already paid the installation fee, disposal, and applicable taxes when they purchased their tires. If additional services are required (such as TPMS), please discuss with the customer at the time of the appointment.
If you have any questions, please contact us at +1 (980) 998-0985 or network@treadsy.com.
We understand that certain jobs may require additional services and incur extra fees that have not been prepaid by the customer. Please discuss these services and fees with the customer before carrying out the work.
There are two options available to you for payment:
1. Direct Deposit – ACH payments will be made straight into your bank account every 7 or 30 days. This keeps the process streamlined and avoids any credit card fees.
2. Credit Card – our Treadsy team will contact you to make payment over the phone with a credit card.
If you have inquiries about payments, please contact us via email at network@treadsy.com and we'll happily assist you.
Simply reach out to us via email at network@treadsy.com and we'll happily assist.
If you're not already part of the network, reach out via email at network@treadsy.com to get started.